Open My Computer then Dial-up Networking.

Open Make New Connection.

Type "CSolutions" as the name for the computer you are dialing.

Click Next.

Enter the Telephone number for CSolutions (Click for Local Numbers)

Check the Country code is United States of America.

Click Next.

6.  Click on Finish.

You will now have a CSolutions Dial-up Networking Connection.

Click the right mouse button and select Properties.

Click onto the the Server Types tab in the window.

Check that the Type of Dial Up Server reads "PPP..."

Check that only the following items are checked:

• Enable software compression
• TCP/IP

If anything else is checked then uncheck it.

Clicking on the TCP/IP Settings button should reveal that all settings are server assigned.

Check that you have checks next to:

• Use IP Header Compression.
• Use Default Gateway on Remote Networks.

Click on OK then on OK again.

That should take you back to the Dial Up Networking window.

Double click onto the CSolutions Icon and you'll see the Connect to CSolutions window.

Click on Dial Properties.

Check that the Country code reads United States of America.

Check the Area code is your local Area code.

If you have Call waiting and you don't want your PC to disconnect your Internet connection when someone calls you in on the same line then, Put a check next to, "To disable call waiting dial". On the same line delete any numbers in the box and add in a *70,

If you dial a prefix for an outside line like a 1 or a 9 then add that number to the box next to "For local calls, dial" with a comma following it, which your modem will read as a 2 second pause.

Click OK

Cancel the Connect to CSolutions window.

Right click on the CSolutions icon and then select "Create Shortcut". You'll get a prompt asking you to make the shortcut on the Desktop instead. Click Yes.

Close the Dial Up Networking Page.
 

That should take you back to your Desktop and you should now see a new Shortcut called Shortcut to CSolutions. You can connect to CSolutions by using that shortcut. Don't forget to enter your username and password when you do.

You may also email us 24 hours a day at support@csolutions.net.