Click on Start, then Settings and then Dial Up Networking.

Click onto Make New Connection.

Type "CSolutions" as the name for the computer you are dialing.

Click Next.

Enter the Telephone number you wish to connect to. (Click for Local Numbers)

Check the Country code is United States of America.

Click Next.

Click on Finish.

You will now have a CSolutions Dial-up networking connection.

Double click on the CSolutions icon and select properties.

Click onto the the Networking tab.

Check that the Type of Dial Up Server reads "PPP..."

Check that only the following items are checked:

Enable software compression
TCP/IP

If anything else is checked then unchecked it.

Clicking on the TCP/IP Settings button should reveal that all settings are server assigned.

Check that you have checks next to:

Use IP Header Compression.
Use Default Gateway on Remote Networks.

Click on OK then on OK again.

That should take us back to the Dial Up Networking window.

Double click on the CSolutions Icon and you'll see the Connect to CSolutions window.

Click onto the the Networking tab.

Check that the Type of Dial Up Server reads "PPP..."

Check that only the following items are checked:

Enable software compression
TCP/IP

If anything else is checked then uncheck it.

Clicking on the TCP/IP Settings button should reveal that all settings are server assigned.

Check that you have checks next to:

Use IP Header Compression.
Use Default Gateway on Remote Networks.

Click on OK then on OK again.

That should take you back to the Dial Up Networking window.

Double click onto the c Icon and you'll see the Connect to CSolutions window.

Click onto Dial Properties.

Check that the Country code reads United States of America.

Check the Area code is your local Area code.

If you have Call waiting and you don't want your PC to hang up your Internet connection when someone calls you on the same line then, Put a check next to, "To disable call waiting dial". On the same line delete any numbers in the box and add in a *70,

If you dial a prefix for an outside line like a 1 or a 9 then add that number to the box next to "For local calls, dial" with a comma following it, which your modem will read as a 2 second pause.

Click OK

Cancel the Connect to CSolutions window for the time being.

Right click onto the CSolutions icon and then select "Create Shortcut". You'll get a prompt asking you to make the shortcut on the Desktop instead. Click Yes.

Close the Dial Up Networking page.

That should take you back to your Desktop screen and you should see a new Shortcut called Shortcut to CSolutions. You can connect to CSolutions by using that shortcut.

Don't forget to enter your username and password when you do.

You may also email us 24 hours a day at support@csolutions.net.